FAQ
You would be amazed at all the different questions we are asked. From the basic questions such as how much the machine costs to asking for directions, we are here for you. We would like to think if we do not know the answer, we will search it out until we find it for you. Thank you for checking us out and we look forward to seeing you soon.
How much do the machines cost?
20lb washers – $3
30lb washers – $4.50
40lb- washers $5.50
50lb washers- $6
60lb washers- $7.50
All dryers – $.25 for a 5 minute cycle.
All machines are very user friendly. If you need any assistance, please ask our attendant.
Where do I place my detergent and softener in the washer?
All liquid detergents can be easily placed in the marked drop on top of each washer. Just lift the flap, and pour it in. There are separate drops for softeners and bleach as well. If you are using powder detergent or “pods”, please place them inside the washer before starting the machine.
What is the turn around time for the Wash and Fold service?
Generally, we can have your items back to you the next day. Same day service is available if items are brought in before 10am.
Do you do alterations?
We offer alterations by a talented and knowledgeable seamstress.
What time is the last wash cutoff?
We request that the last load of wash be placed in the washers no later than 90 minutes before closing. We appreciate your consideration of our employees for complying with this rule.
Do you clean specialty items?
We offer cleaning services for suede, leathers, rugs, horse blankets, pet beds, rugs…basically you name it. WE CAN DO IT!
Is there a change machine on site?
Yes the change machine accepts dollar bills in denominations of $20 $10 $5 & $1.
Do you outsource the wash and fold laundry?
Many companies outsource the laundry process or even allow their contractors to do the laundry at their homes! We never outsource the laundry. Laundry is done by our laundry specialists right at our facility, and to your satisfaction. We own the entire process end to end.
How do I sign up for service?
Download our Atomic Laundry app (link on right side of screen for desktop, but near bottom of the screen on mobile devices). Then, set up your profile, make your cleaning selections, and schedule your pick up.
When will my items be returned?
Turnaround time is 24-48 hours depending on the extent of the load.
How do I pay for pick up/ delivery? When you create an account you’ll place your card on file. We will bill the card automatically prior to order completion for your services.
What text/emails should I expect for pickup & delivery? You will receive a text reminding you of the pickup the day before, a text confirming the weight of the laundry at our location, a text confirming the date of delivery of your items.
Where are you located?
Atlanta: 3103 Briarcliff Rd, Atlanta, Ga 30329
Store Hours
M-F 8-6
Sat 9-6
Sun 10-6
Amenities
AC, Free Wifi, Comfortable Seating, Music, TV, Drive Thru, Complimentary Coffee Bar
If you have other suggestions we are always open to them! Email us at atomiclaundry1@gmail.com!